Pressure is nothing more than the shadow of great opportunity. - Michael Johnson

Apple please let me buy a new power supply

2 years, 10 months ago

On Friday the cable of my MacBook Pro power supply melted near the MagSafe connector. It still works, just, but I'm sure it's going to go at any minute and it can't be good for the laptop.

I had a really fustrating and unfruitful afternoon today. I visited pretty much every shop in London I thought might be able to sell me a new power supply. It seems I simply can't get one and worse still no one, not even the Apple Store on Regents Street, was able to tell me when they'd have them in stock again. The Apple web site quotes 3-4 weeks which doesn't sound promising.

A member of staff in the Apple Store suggested I could use a MacBook power supply instead but their lower power output means that although they'll charge the battery you apparently can't use the laptop at the same time.

Reading online a number of websites suggest that Apple has withdrawn them from sale in preparation for a new model. Really Apple? How stupid can you get? Preventing customers from using their laptops in this way can't make good business sense.

If anyone has found somewhere that's still selling them in the UK please drop me a line. I'd really appreciate it.

Comments

  • have you checked ebay yet?

    gleek - 27th October 2007 #

  • I use my wife's MacBook power supply all the time, and I can happily use it while charging my battery. If all else fails, that might be worth looking into.

    Steve Webster - 28th October 2007 #

  • gleek - I had a quick look on ebay but not much going and I didn't really want to buy a second hand power supply if I could help it.

    Steve - cool, think I'll buy a MacBook power supply tomorrow and see how I get on with it. The cable on my current supply has started giving off smoke now. That can't be good.

    Ed Eliot - 28th October 2007 #

  • Just out of curiosity, can we know why you cable melted?

    Pierre - 29th October 2007 #

  • Pierre - seems to be a flaw in the design of the current power supplies.

    I went back to the Apple store last week and had more luck. The person I spoke to this time was much more helpful and did manage to find me a free replacement power supply (I'm guessing he pulled it out of a MacBook Pro box). The replacement has the same design flaw but he did promise to replace it with the new versions when available.

    Ed Eliot - 4th November 2007 #

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